1. Order Cancellation
You can cancel your order free of charge at any time prior to order dispatch.
- To request instant pre-dispatch cancellation, send an email to rarebookindia@gmail.com or message our hotline with your Order ID.
- Once an order is packed and picked up by our courier partner, it cannot be canceled mid-transit, but you may refuse delivery or request a return upon receipt according to the return guidelines below.
2. Return Eligibility Window (7 Days)
We provide a 7-Day Replacement or Return Guarantee from the date of package delivery in the following circumstances:
- Item arrived damaged, broken, bent, or defective.
- Incorrect product variant, color, or book edition delivered.
- Missing components or items from a multi-item bundle.
Note: Items must be in unread/unused condition with all original tags, boxes, dust covers, and accessories intact.
3. Step-by-Step Return Process
2
Share Photos
Attach 2-3 clear photos showing the damaged/incorrect product and outer shipping box label.
3
Pickup / Dispatch
We schedule a reverse courier pickup from your address at zero extra cost to you.
4
Refund / Swap
Once verified at our warehouse, your replacement or 100% refund is processed within 3-5 days.
4. Refund Methods & Timelines
Approved refunds are disbursed to your original mode of payment:
- UPI / Credit & Debit Cards / Net Banking: Credited back to your source account within 3 to 5 business days after inspection.
- Cash on Delivery (COD) Orders: Refunded via direct IMPS/NEFT bank transfer or UPI ID provided by the customer.
5. Need Immediate Assistance?
Our support team is always available to resolve your queries:
Email: rarebookindia@gmail.com
Phone: +91 85906 98864 (Mon-Fri, 9am - 5pm IST)
Last Updated: January 2026 • Rarebook India